4295 Harris Hill Road
Buffalo, New York 14221
716.276.2045  800.649.4939
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  Branch Manager
 
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  Characteristics:

Unquestionable integrity
Controlled assertiveness
Sets and achieves goals and deadlines
Leads by example
Team oriented
Strong verbal and written communicator
Ability to mentor, coach, train, multi-task, and solve problems
Predictable and even tempered
Experience and knowledge of the freight business and 3rd Party Logistics

Job Description:

Run the Branch as if it were your own business while operating within corporate guidelines
Develop the personality of the Branch
Responsible for the day to day operations of the Branch
Conduct all business and personnel activities within legal, moral, and ethical guidelines
Develop short and long term goals consistent with corporate direction
Develop and maintain budgets consistent with annual goals and corporate guidelines
Manage revenue consistent with annual goals and corporate guidelines
Manage all expenses consistent with annual goals and corporate guidelines
Complete reports and tasks in a timely fashion
Identify and communicate needs of the Branch
Grow the Branch with regards to sales revenue consistent with annual goals and corporate guidelines
Grow the Branch with regards to number of qualified Associates consistent with annual goals and corporate guidelines
Responsible for all facets of Branch Associate management, including
o Operating in a legal and ethical manner
o recruiting and integrating the right people for the branch
o training
o PTO management
o Holiday schedules
o Performance reviews (twice yearly)
o Customer interaction
o Shipper interaction
o Personal growth management
o Other actions as may be necessary to conduct business in line with corporate direction
o Hold Branch personnel accountable for all actions with regards to the conduct of business
o Effective dissemination of information relevant to Branch personnel
Communicate effectively with the corporate office and other Branches
Responsible for all customer interactions with regards to the Branch, including sales
Complete any and all tasks as may be required by corporate
 
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